Harlow Car Hire Privacy Policy

Data Collection Practices

We gather and handle various types of personal data, including:

2. Our Use of Your Data

Your personal information is utilized for these key purposes:

• Car Hire Service Provision and Contract Fulfillment:
  • We handle the processing and administration of your vehicle rental bookings and agreements, ensuring a smooth experience. Identity verification is performed to confirm that rental criteria are met. We also assist with the procedures for collecting and returning vehicles, along with managing payments, deposits, and applicable charges.
• Customer Interaction (Legitimate Interest/Contractual Obligations):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer support. Informing you about any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement through Legitimate Interests:
  • Evaluating website interactions to refine user experience and site performance. Conducting research to optimize our vehicle fleet and service offerings.
• Legal Obligations and Compliance in Harlow:
  • Adhering to legal and regulatory standards. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information With Others

• Service Partners: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are contractually committed to safeguarding your information.

Your personal information is not sold to third parties.

Data Protection

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. Our strategies include encryption, strict access controls, secure server environments, and routine security evaluations. Nonetheless, no method of internet transmission or electronic storage can guarantee absolute security.

Data Retention Practices

Harlow retains your personal information solely for the time required to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration for which we hold different types of information may vary based on the specific context of its processing.

Your Rights in Harlow

Your rights under UK data protection law

• Access to Your Data: Obtain a copy of your personal information stored with us.

Contact us to exercise your rights outlined above.

Cookies and Tracking Practices

At Harlow Car Hire, we utilize cookies and related technologies to improve your experience on our site, assess traffic patterns, and tailor content to your preferences. You can adjust your cookie settings directly through your browser if you wish to manage your preferences.

Policy Changes

We will periodically revise this Privacy Policy to align with changes in our practices or legal obligations. Any updates will be published on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy frequently to stay informed about our privacy practices.

Contact Harlow Support

For inquiries regarding our Privacy Policy or data practices, please reach out to us.